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ChangesTwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States

Twilio: Incident updated: SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States

Incident updateNot classified yetChanged status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: monitoring
AddedUpdateidentified#2
Before: not present
After: Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
AddedUpdatemonitoring#3
Before: not present
After: We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

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History of this incident

TodayTuesday, October 27Tue, Oct 27

3 incident changes

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