rewindex

ChangesMercuryDuplicated incoming ACH transactions

Mercury: Incident updated: Duplicated incoming ACH transactions

Incident updateNormal progress (rule, 100%)Changed status.mercury.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Mercury removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: monitoring
After: resolved
AddedResolved time#2
Before: not present
After: 2026-11-03 20:00 UTC
AddedUpdateresolved#3
Before: not present
After: This incident has been resolved. Affected incoming ACH transactions are fully restored and operating normally. What happened: A processing error on our end caused duplicate ACH transactions to appear in some Mercury accounts. During this time, the balance may have temporarily appeared higher or lower than it should have, and may have received duplicate transaction notifications. No further action is needed. Thank you for your patience.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayTuesday, November 3Tue, Nov 3

2 incident changes

Monday, November 2

1 incident change

Cite this

Incident updated: Duplicated incoming ACH transactions on Mercury’s status page, changed 2026-11-03 20:03 UTC (change 3 of 3).

Title
Incident updated: Duplicated incoming ACH transactions
Vendor
Mercury
Date
URL
https://rewindex.com/change/r80cd38b525a3b2

All Mercury changesMercury profileMarkdownJSON