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ChangesLinode (Akamai)Issue in creating new LKE Enterprise cluster across regions

Linode (Akamai): Incident updated: Issue in creating new LKE Enterprise cluster across regions

Incident updateNormal progress (typesafe/jev-1.13-20260917, 96%)Changed stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Linode (Akamai) removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: Issue in creating new LKE Enterprise cluster across regions.
After: Issue in creating new LKE Enterprise cluster across regions
ChangedStatus#2
Before: resolved
After: postmortem
AddedUpdatepostmortem#3
Before: not present
After: Starting October 17, 2026, customers were unable to create new Linode Kubernetes Engine-Enterprise \(LKE-E\) clusters globally. The impact was limited to newly provisioned LKE-E clusters, while the existing clusters, ongoing customer workloads, and cluster scaling remained fully functional and were unaffected throughout the event. Investigation revealed that the impact occurred after Linode Virtual Private Cloud \(VPC\) subnet IDs crossed 1,000,000 \(one million\), following growth on October 17, 2026. Due to a software logic flaw, the Cloud Controller Manager parsed these 7-digit IDs into scientific notation instead of raw integers, rendering the IDs invalid and causing required core components to remain pending on newly created clusters. To mitigate the issue, Akamai deployed a fix to enforce strict integer formatting and patched existing custom resources to restore the affected clusters. Akamai’s internal testing confirmed that the newly provisioned test clusters were fully operational. With the successful testing, Akamai deployed the fix across the platform, and the impact was considered mitigated at around 19:49 UTC on October 20, 2026. Akamai is working on the root cause and will take appropriate preventive actions. We apologize for the impact and thank you for your patience and continued support. This summary reflects our current understanding of the incident based on available details. Our investigation remains ongoing, and findings may be updated as further information is reviewed.

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History of this incident

Wednesday, October 21

1 incident change

Tuesday, October 20

2 incident changes

Cite this

Incident updated: Issue in creating new LKE Enterprise cluster across regions on Linode (Akamai)’s status page, changed 2026-10-21 16:13 UTC (change 3 of 3).

Title
Incident updated: Issue in creating new LKE Enterprise cluster across regions
Vendor
Linode (Akamai)
Date
URL
https://rewindex.com/change/r693a45963b814e

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