rewindex

ChangesHubSpotSome HubSpot tools may be unavailable for some users

HubSpot: Incident updated: Some HubSpot tools may be unavailable for some users

Incident updateNot classified yetChanged status.hubspot.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what HubSpot removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: monitoring
AddedAffected components#2
Before: not present
After: Chat & Automation, CRM, Developer Tools, HubSpot APIs, Integrations, Marketing Tools, Mobile, Reports, Sales Tools, Service Tools, Website
AddedUpdatemonitoring#3
Before: not present
After: We've addressed the issue that caused HubSpot to be unavailable to users in North America since 11:28 AM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayFriday, October 23Fri, Oct 23

1 rewrite, 2 incident changes

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