# HubSpot: Incident updated: Some HubSpot tools may be unavailable for some users

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-23 16:34 UTC · Detected: 2026-10-23 16:34 UTC
- [Source: https://status.hubspot.com/incidents/3kvm7m9d8f9n](https://status.hubspot.com/incidents/3kvm7m9d8f9n)
- [Company: HubSpot](https://rewindex.com/company/hubspot.md)
- Versions: before incident\_version:246/3kvm7m9d8f9n@5e57a3b311ac → after incident\_version:246/3kvm7m9d8f9n@2d4d1f58425a
- Change 2 of 3 for this incident

Incident page (full timeline): [Some HubSpot tools may be unavailable for some users](https://rewindex.com/company/hubspot/incidents/3kvm7m9d8f9n.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Affected components**

```diff
+ Chat & Automation, CRM, Developer Tools, HubSpot APIs, Integrations, Marketing Tools, Mobile, Reports, Sales Tools, Service Tools, Website
```

**3. Added: Update** (monitoring) · 2026-10-23 16:32 UTC

```diff
+ We've addressed the issue that caused HubSpot to be unavailable to users in North America since 11:28 AM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 16:23 UTC | [Incident silently edited: Some HubSpot tools may be unavailable for some users](https://rewindex.com/change/r4962fefd9c5670.md) | Normal progress |
| 2026-10-23 16:34 UTC | Incident updated: Some HubSpot tools may be unavailable for some users (this change) | Normal progress |
| 2026-10-23 19:03 UTC | [Incident updated: Some HubSpot tools may be unavailable for some users](https://rewindex.com/change/rde063098dfb68b.md) | Normal progress |

Previous: [change](https://rewindex.com/change/r4962fefd9c5670.md) · Next: [change](https://rewindex.com/change/rde063098dfb68b.md) · All HubSpot changes: [timeline](https://rewindex.com/company/hubspot/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r5cd5ea390a9622 · Markdown: https://rewindex.com/change/r5cd5ea390a9622.md · JSON: https://rewindex.com/api/v1/changes/r5cd5ea390a9622 · Generated 2026-10-24T11:02:51.206Z