Rewindex

ChangesSendGridRCS Delivery Receipt Delays for AT&T

SendGrid: Incident updated: RCS Delivery Receipt Delays for AT&T

Incident updateNot classified yetChanged stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SendGrid removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: RCS Delivery Delays
After: RCS Delivery Receipt Delays for AT&T
ChangedStatus#2
Before: investigating
After: identified
ChangedUpdateinvestigating#3
Before: …issue with RCS. Users may experience delays in message delivery. We will provide another update in 1 hour…
After: …issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour…
AddedUpdateidentified#4
Before: not present
After: We have identified an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

History of this incident

TodayMonday, October 19Mon, Oct 19

3 incident changes

All SendGrid changesSendGrid profileMarkdownJSON