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ChangesClerkSMS Delivery Issues

Clerk: Incident updated: SMS Delivery Issues

Incident updateNot classified yetChanged status.clerk.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Clerk removed; blue is what they added. Muted text is unchanged context.

AddedUpdateinvestigating#1
Before: not present
After: We're continuing to investigate SMS delivery issues with an upstream vendor impacting users on AT&T.
AddedUpdateinvestigating#2
Before: not present
After: We’ve identified an issue with an upstream SMS provider’s delivery route to AT&T numbers. The provider is switching traffic to an alternate route. We’re monitoring delivery rates and will share updates as we learn more.

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History of this incident

TodayThursday, October 29Thu, Oct 29

4 incident changes

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