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ChangesClerkSMS Delivery Issues

Clerk: Major incident: SMS Delivery Issues

Major incidentmajor (vendor)Changed Detected status.clerk.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Clerk removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: SMS Delivery Issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-10-29 17:40 UTC
AddedUpdateinvestigating#5
Before: not present
After: We’re investigating SMS delivery issues affecting some users. Verification codes may be delayed or fail to arrive.
AddedUpdateinvestigating#6
Before: not present
After: We’re investigating SMS delivery issues with an upstream SMS provider.

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History of this incident

YesterdayThursday, October 29Thu, Oct 29

4 incident changes

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