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ChangesSendGridSMS Delivery Delays from Twilio to WOM Colombia

SendGrid: Incident updated: SMS Delivery Delays from Twilio to WOM Colombia

Incident updateNot classified yetChanged status.sendgrid.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SendGrid removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: MMS Delivery Delays from Twilio to WOM Colombia
After: SMS Delivery Delays from Twilio to WOM Colombia
ChangedStatus#2
Before: investigating
After: monitoring
AddedAffected components#3
Before: not present
After: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
RemovedAffected components#4
Before: CARRIER NETWORK - MMS, APAC, MMS, APAC
After: removed
AddedUpdateidentified#5
Before: not present
After: Twilio customers may be experiencing SMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
AddedUpdatemonitoring#6
Before: not present
After: We have observed a recovery in SMS delivery from Twilio to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

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History of this incident

TodaySaturday, October 24Sat, Oct 24

4 incident changes

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