Gorgias: Trust page changed
Gorgias’s Trust page removed “Employee background checks performed” and added “Confidentiality Agreement acknowledged by contractors.” These edits change the organizational security controls disclosed to customers, but do not establish whether the underlying practices changed.
Machine-written from the diff below (Sol; type: other). Check the diff before relying on it.
What changed
Struck in red is what Gorgias removed; blue is what they added. Muted text is unchanged context.
Compared with the previous archived version (#1033 to #5426). Text is normalized before comparing: dates, counters and tokens show as ‹date›, ‹count›, ‹tok›, and noise-only edits are hidden. Rewindex shows changed passages with a few words of context, not a copy of the page. View the live page (opens in new tab).
Archive proof
Rewindex commits each page capture it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
Before captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a300bcf169073952…After captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3e9e67008b2ba829…
History of this page
TodaySaturday, October 31Sat, Oct 31
1 page change
- Content changedPage change
Trust pagechanged
Gorgias’s Trust page removed the “Penetration testing performed” security-control listing and moved the “Submit” label. Customers can no longer find that testing assurance in the listed controls; the diff does not establish that testing itself stopped.
Thursday, October 22
1 page change
- Content changedPage change
Trust pagechangedthis change
Gorgias’s Trust page removed “Employee background checks performed” and added “Confidentiality Agreement acknowledged by contractors.” These edits change the organizational security controls disclosed to customers, but do not establish whether the underlying practices changed.