RingCentral’s privacy page navigation was reorganized: Business Phone + became AI Business Phone +, AI Meetings became AI Video Collaboration, and several product links were removed or regrouped. The diff shows no privacy-term changes or evidence that the linked products themselves were discontinued.
Machine-written from the diff below (Sol; type: navigation only). Check the diff before relying on it.
What changed
Struck in red is what RingCentral removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
Added#1
Before: …AI Business Communications Al-powered calling, messaging, and meetings nothing here Customer Experience A full, end-to-end contact center solution…
After: …AI Business Communications Al-powered calling, messaging, and meetings AI Customer Experience A full, end-to-end contact center solution…
Changed#2
Before: …Business Communications Al-powered calling, messaging, and meetings RingEX Business Phone + Customer Engagement Personal AI Assistant Business SMS Team…
After: …Business Communications Al-powered calling, messaging, and meetings RingEX AI Business Phone Customer Engagement Personal AI Assistant Business SMS Team…
Changed#3
Before: …Personal AI Assistant Business SMS Team Chat AI Meetings Online Fax LLM Plugins & MCPs Al Customer Experience A full, end-to-end contact center…
After: …Personal AI Assistant Business SMS Team Chat AI Video Collaboration Online Fax Al Customer Experience A full, end-to-end contact center…
Removed#4
Before: …contact center solution RingCX AI Omnichannel Contact Center Outbound Dialing AI Workforce Engagement AI Quality Management AVA Agent…
After: …contact center solution RingCX AI Omnichannel Contact Center removed AI Workforce Engagement AI Quality Management AVA Agent…
Changed#5
Before: …Contact Center AI Workforce Engagement AI Quality Management AVA Agent Assist AVA Supervisor Assist AI Interaction Analytics Intelligent Virtual Agents Enterprise Contact Center RingCentral AI Agentic AI solutions…
After: …Contact Center AI Workforce Engagement AI Quality Management AI Agent & Supervisor Assist AI Interaction Analytics Enterprise Contact Center RingCentral AI Agentic AI solutions…
Changed#6
Before: …Contact Center RingCentral AI Agentic AI solutions AI Video Collaboration Al-powered video and event experiences AI Virtual Assistant AI Conversation Expert RingCentral Platform…
After: …Contact Center RingCentral AI Agentic AI solutions AI Receptionist AI Representative AI Virtual Assistant AI Conversation Expert RingCentral Platform…
Removed#7
Before: …Contact Center RingCentral AI Agentic AI solutions AI Representative AIR Pro for Healthcare AI Receptionist AI Virtual Assistant AI Conversation Expert AI Video…
After: …Contact Center RingCentral AI Agentic AI solutions AI removed AI Virtual Assistant AI Conversation Expert AI Video…
Removed#8
Before: …AI Receptionist AI Virtual Assistant AI Conversation Expert AI Video Collaboration AI-powered video and event experiences AI Meetings Meetings Town Halls Rooms Webinars & Events RingCentral Platform Platform & Developer Ecosystem Microsoft Teams…
After: …AI Receptionist AI Virtual Assistant AI Conversation Expert removed RingCentral Platform Platform & Developer Ecosystem Microsoft Teams…
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RingCentral’s privacy page navigation was reorganized: Business Phone + became AI Business Phone +, AI Meetings became AI Video Collaboration, and several product links were removed or regrouped. The diff shows no privacy-term changes or evidence that the linked products themselves were discontinued.
Cite this
Privacy (legal) page changed on RingCentral’s Privacy (legal) page, changed 2026-11-04 08:57 UTC (change 1 of 1).