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ChangesPagerDutyPricing page

PagerDuty: Pricing page changed: feature moved

PricingFeature moved between plans (model (Jev), 27%)Changed pagerduty.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

What changed

Struck in red is what PagerDuty removed; blue is what they added. Muted text is unchanged context.

Changed#1
Before: …Us Log In Start for Free Products Products PagerDuty Operations Cloud The platform for mission-critical work in the modern enterprise. Incident Management End-to-end orchestration for rapid issue resolution…
After: …Us Log In Start for Free Products Products PD Reliability Platform AI-first platform for resilience and prevention Paige, PagerDuty’s SRE Agent AI-assisted triage, detection, and resolution Incident Management End-to-end orchestration for rapid issue resolution…
Changed#2
Before: …resolution Incident Management End-to-end orchestration for rapid issue resolution. AI at PagerDuty Revolutionize operations at the speed of AI. Automation Accelerate critical work across the enterprise. AI Agents Redefine operations with AI Agents that ignite growth. Status Pages A single source of truth for system status. PagerDuty Advance Generative AI for critical operations work. Customer Service Ops Bridge support and engineering teams. AIOps Reduce alert noise and accelerate triage. Monthly Product Drops Learn more about new Generally Available and…
After: …resolution Incident Management End-to-end orchestration for rapid issue resolution Signal Intelligence Apply AIOps for fewer alerts, faster resolution Automation Accelerate critical work at scale PD Labs AI innovation center for what's next in reliability Monthly Drops Learn more about new Generally Available and…
Changed#3
Before: …about new Generally Available and Early Access features ➔ Work how you want with PagerDuty. Explore our 750+ integrations Platform Platform PagerDuty Operations Cloud The platform for mission-critical work in the modern enterprise. Developer Platform Customize your PagerDuty experience. Professional Services Get more value from PagerDuty. Security View our trust and compliance practices. Enterprise Class Secure, reliable, extensible, and scalable. Integrations Work how you want with PagerDuty. Monthly Product Incident Management Transformation Operations Center Modernization Automation Standardization…
After: …about new Generally Available and Early Access features 750+ Integrations Request a Demo What's New Solutions Solution type Incident Management Transformation Operations Center Modernization Automation Standardization…
Changed#4
Before: …Operations Resiliency Scaled Service Ownership Remote-Location Operations Use Cases Security Incident Management LLMOps DataOps FinOps ComplianceOps CrisisOps…
After: …Operations Resiliency Scaled Service Ownership Remote-Location Operations Use case Security Incident Management LLMOps DataOps FinOps ComplianceOps CrisisOps…
Changed#5
Before: …Incident Management LLMOps DataOps FinOps ComplianceOps CrisisOps See All Use Cases Industries Financial Services Healthcare Non Profit Government Education Retail…
After: …Incident Management LLMOps DataOps FinOps ComplianceOps CrisisOps See all use cases Industry Financial Services Healthcare Non Profit Government Education Retail…
Removed#6
Before: …about new Generally Available and Early Access features ➔ See how PagerDuty works for you. Request a demo Solutions Solutions Incident Management Transformation Operations Center Modernization Automation…
After: …about new Generally Available and Early Access features removed Solutions Incident Management Transformation Operations Center Modernization Automation…
Changed#7
Before: …efforts around global employee engagement, sustainability, and more. ➔ Resources Resources Library Blog Demos Webinars Events Ebooks Customer Stories TUI…
After: …efforts around global employee engagement, sustainability, and more. Request a Demo Contact Us Resources Resources Library Developer Platform Blog Demos Webinars Events Ebooks Customer Stories TUI…
Removed#8
Before: …Healthcare Non Profit Government Education Retail AI Infrastructure Operational Integrity at FOX Learn how strategic technology investments powered FOX's digital and operational transformation. ➔ Work how you want with PagerDuty. Explore our 750+ integrations Pricing Company Who We Are Thought Leadership Awards…
After: …Healthcare Non Profit Government Education Retail AI Infrastructure removed Pricing Company Who We Are Thought Leadership Awards…
Added#9
Before: …platform fee per year Start Free Trial Includes: nothing here Essential For larger teams looking to innovate more…
After: …platform fee per year Start Free Trial Includes: Signal Intelligence Events for ML-powered noise reduction GenAI agents and AI-powered features for incident response Chat experience in Slack and Microsoft Teams Multiple Incident Workflow Types Post-Incident Reviews Internal and external status pages Up to 3 custom incident types Stakeholders Essential For larger teams looking to innovate more…
Changed#10
Before: …$12,000 platform fee per year Start Free Trial Platform includes: 10 seats 5,000 Signal Intelligence Events 1,000 AI actions Stakeholders And more Need more? Stay flexible with credit packs Need more seats, events, or actions? Top up with credit packs and apply them towards what you need. Credit packs apply to Starter, Essential, Plus, and Ultimate. Contact sales Ultimate For enterprise customers winning the market with…
After: …$12,000 platform fee per year Start Free Trial Everything in Starter, and more: 5× the Signal Intelligence Events, with room to grow 5× the AI Actions to keep pace as your team expands 2,000 Incident Workflows 2,000 Analytics API requests per day 2 Live Call Routing lines Ultimate For enterprise customers winning the market with…
Removed#11
Before: …Library PagerDuty University Community Ops Guides Knowledge Base PagerDuty on Tour Get on-demand insights on AI-first operations. ➔ Have a question? We're here to help. Contact Us Plans & Pricing PD Reliability Platform Our new…
After: …Library PagerDuty University Community Ops Guides Knowledge Base removed Plans & Pricing PD Reliability Platform Our new…
Changed#12
Before: …with resilience. Custom Pricing   Start Free Trial Platform includes: 20 seats 40,000 Signal Intelligence Events 4,000 AI actions Stakeholders And more Need more? Stay flexible with credit packs Need more seats, events, or actions? Top up with credit packs and apply them towards what you need. Credit packs apply to Starter, Essential, Plus, and Ultimate. Contact sales ServiceNow Integration — Bi-Directional Custom Field Sync &…
After: …with resilience. Custom Pricing   Start Free Trial Everything in Essential, and more: 60× the Signal Intelligence Events for every service you run 32× the AI Actions to automate across the enterprise Advanced Incident Workflows Incident Tasks, more custom incident types and more custom incident roles 100 public and 100 private status pages ServiceNow Integration — Bi-Directional Custom Field Sync &…
Added#13
Before: …& Actions Intune Support for Mobile App Management nothing here Seats Seats are specific to the PD Reliability…
After: …& Actions Intune Support for Mobile App Management Discover and Compare All Sign by ‹date› Additional AI Actions are included on Essential, Plus and Ultimate for no credits for the first year. Contact Sales What’s included in each plan * Limit Starter $2,800 / year Essential $12,000 / year Plus $48,000 / year Ultimate Custom Pricing Seats Seats are specific to the PD Reliability…
Changed#14
Before: …number of Seats used during the previous month. Per user, up to 5 Per user 10 20 50 500 Events An Event is a data object submitted to PagerDuty’s…
After: …number of Seats used during the previous month. Limited time 5 + 5 bonus Buy more seats at 40 credits per seat 30 seat cap 25 No seat cap 50 No seat cap 500 No seat cap Signal Intelligence Events A Signal Intelligence Event is a data object submitted to PagerDuty’s…
Removed#15
Before: …with resilience. Custom Pricing   Start Free Trial Platform includes: 500 seats 2,000,000 Signal Intelligence Events 100,000 AI actions Stakeholders And more Need more? Stay flexible with credit packs Need more seats, events, or actions? Top up with credit packs and apply them towards what you need. Credit packs apply to Starter, Essential, Plus, and Ultimate. Contact sales Discover and Compare All Incident Management Monthly or annual options for teams…
After: …with resilience. Custom Pricing   Start Free Trial removed Incident Management Monthly or annual options for teams…
Changed#16
Before: …or otherwise rejected) and processed by the Platform. Not included Not included 5,000 40,000 150,000 2,000,000 Live Call Routing lines AI Actions include workflow actions marked as premium…
After: …or otherwise rejected) and processed by the Platform. 5,000 25,000 150,000 1,500,000 AI Actions AI Actions include workflow actions marked as premium…
Changed#17
Before: …view available action types and costs in the Platform's Your Subscription page. Not included Not included 1,000 4,000 16,000 100,000 Incident Management Monthly or annual options for teams…
After: …view available action types and costs in the Platform’s Your Subscription page. 1,000 5,000 Limited Time Offer: Additional AI Actions are included on Essential, Plus and Ultimate for no credits for the first year. Contact Sales for terms and conditions. 16,000 Limited Time Offer: Additional AI Actions are included on Essential, Plus and Ultimate for no credits for the first year. Contact Sales for terms and conditions. 160,000 Limited Time Offer: Additional AI Actions are included on Essential, Plus and Ultimate for no credits for the first year. Contact Sales for terms and conditions. Need more? Buy credit packs anytime. Add Seats, Signal Intelligence Events, AI Actions and Live Call Routing lines without changing plans. Contact sales * The pricing page shows the current included amounts (across Seats, Signal Intelligence Events, AI Actions, and Live Call Routing Lines) for PD Reliability Plans as of ‹date› . If you purchased your plan before this date, your entitlements may differ. You can find the amounts that apply to your account on the Your Subscription page. Incident Management Monthly or annual options for teams…
Removed#18
Before: …Professional PD Reliability Platform: Starter Essential Plus Ultimate Platform limits Seeded amounts included with each plan. Credit packs cover additional usage. Incident Management PD Reliability Platform Free   Start…
After: …Professional PD Reliability Platform: Starter Essential Plus Ultimate removed Incident Management PD Reliability Platform Free   Start…
Removed#19
Before: …route calls or voicemails to responders. Not included Not included 1 2 3 3 AI actions AI Actions include workflow actions marked as premium…
After: …route calls or voicemails to responders. Not included removed AI Actions include workflow actions marked as premium…
Removed#20
Before: …Call Routing ( 1 ) Live Call Routing Reach on-call teams immediately by calling a phone number that routes calls according to on-call schedules and escalation policies. Not included Add-on 1 2 3 3 Events…
After: …Call Routing ( 1 ) Live Call Routing removed Not included Add-on 1 2 3 3 Events…
Changed#21
Before: …to Shift, Insights, and Scribe Agents? Paige is the SRE Agent — she orchestrates across the platform for reliability outcomes, serving as a sidekick to the responders doing…
After: …to Shift, Insights, and Scribe Agents? Paige is PagerDuty’s SRE Agent, orchestrating across the platform for reliability outcomes and serving as a sidekick to the responders doing…

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Pricing page changed: feature moved on PagerDuty’s Pricing page, changed 2026-11-03 08:45 UTC (change 1 of 2).

Title
Pricing page changed: feature moved
Vendor
PagerDuty
Date
URL
https://rewindex.com/change/p13731

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