Dynatrace expanded its privacy disclosures to cover Bindplane, IP addresses, referring URLs, billing details, and AI input processing. When AI features are enabled, Customer Data may be collected, retained, and used to develop, improve, and evaluate AI capabilities after anonymization and de-identification. Customers should note the disclosed AI data uses and broader collection scope.
Machine-written from the diff below (Sol; type: terms change). Check the diff before relying on it.
What changed
Struck in red is what Dynatrace removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
Changed#1
Before: …Account Information . When you create or update Dynatrace account, we may collect Account Data, as that term…
After: …Account Information . When you create or update your Dynatrace account, or when ordering, registering or logging into some Dynatrace products (e.g., Bindplane), we may collect Account Data, as that term…
Changed#2
Before: …customer-provided contact) and/ or Terms of Services of DevCycle, your business contact information, such as your name,…
After: …customer-provided contact) and/ or Terms of Services of DevCycle and/or Bindplane, your business contact information, such as your name,…
Changed#3
Before: …business contact information, such as your name, title, employer, business email address, business mailing address, phone number,…
After: …business contact information, such as your name, title, employer or company name, business email address, business mailing address, phone number,…
Changed#4
Before: …business email address, business mailing address, phone number, and/or preferences. You can also add other optional information to…
After: …business email address, business mailing address, phone number, IP addresses and referring URLs, and/or preferences. For some of our products, when AI features are enabled, the applicable input data may be collected for processing to generate suggestions. You can also add other optional information to…
Added#5
Before: …a paid course or certification on Dynatrace University, nothing here we may collect Personal Information and details, such…
After: …a paid course or certification on Dynatrace University, or when purchasing some Dynatrace products or services (i.e., Bindplane) we may collect Personal Information and details, such…
Changed#6
Before: …(i.e., Bindplane) we may collect Personal Information and details associated with such transactions. Any payments made via…
After: …(i.e., Bindplane) we may collect Personal Information and details, such as billing and financial information you provide, associated with such transactions. Any payments made via…
Changed#7
Before: …with any of our chatbots on our Sites, register for our updates, blog posts, product news, and/or events, request customer…
After: …with any of our chatbots on our Sites, subscribe to our updates, newsletters, marketing communications, blog posts, product news, and/or events, request customer…
Changed#8
Before: …events, request customer or technical support, download content, feedback or any information you submit, post, or transmit…
After: …events, request customer or technical support, download content, feedback, product reviews, or any information you submit, post, or transmit…
Added#9
Before: …you submit, post, or transmit using our Services. nothing here Surveys . We may contact you to participate…
After: …you submit, post, or transmit using our Services. Additionally, we may collect such information during phone calls or emails with Dynatrace representatives. Surveys . We may contact you to participate…
Added#10
Before: …the privacy policy of the company providing it. nothing here Conferences, Trade Shows, and Other Events . We…
After: …the privacy policy of the company providing it. Referring URLs are logged as a means to better understand the usage of our certain demo environments, for example, Bindplane. Conferences, Trade Shows, and Other Events . We…
Added#11
Before: …submit reports anonymously through our whistleblower reporting channels. nothing here Information collected automatically We may collect Personal Information…
After: …submit reports anonymously through our whistleblower reporting channels. AI Features. When AI features are enabled, we may collect, retain, and use Customer Data, including configurations, telemetry, agent information, and snapshot data, to develop, improve, and evaluate AI-powered features and machine learning capabilities. All such data will be anonymized and de-identified prior to use, and Dynatrace will not use identifiable personal information for these purposes. Bindplane collects user email addresses and profile pictures if the user authorizes Bindplane access to their Google account during sign-up. Information collected automatically We may collect Personal Information…
Changed#12
Before: …your Subscription Agreement and/or Terms of Services of DevCycle. We may also receive Usage Data when you…
After: …your Subscription Agreement and/or Terms of Services of DevCycle and/or Bindplane. We may also receive Usage Data when you…
Added#13
Before: …the specific country/region from which you are visiting. nothing here Cookies, Pixel Tags/web Beacons, and Other Technologies .…
After: …the specific country/region from which you are visiting. Logged IP addresses are used as a business critical need to prevent unauthorized access to our website and demo environments. Cookies, Pixel Tags/web Beacons, and Other Technologies .…
Changed#14
Before: …our Services, such as: Managing your information and accounts; Providing you access to certain facilities, functionalities, and…
After: …our Services, such as: Managing your information and accounts, including to authenticate and grant account access to products and services, including Bindplane, during login; Providing you access to certain facilities, functionalities, and…
Changed#15
Before: …experience with our Services (for example, based on preferences); Administering postings on our blogs, forums, Dynatrace Hub,…
After: …experience with our Services (for example, based on preferences) and to allow us to deliver the type of content and product offerings in which you are most interested; Administering postings on our blogs, forums, Dynatrace Hub,…
Added#16
Before: …taking notes and analysis to improve our Services; nothing here Sharing information with third parties as needed to…
After: …taking notes and analysis to improve our Services; To allow us to better service you in responding to your customer service requests; To administer a contest, promotion, survey or other site feature; To ask for ratings and reviews of services or products; To follow up with you after correspondence (live chat, email or phone inquiries); To develop new tools, products, or services; Sharing information with third parties as needed to…
Added#17
Before: …part of the functionality of our Services. For nothing here For more information about our use of APIs…
After: …part of the functionality of our Services. For example, in order to provide an easier login experience, certain Dynatrace products and services, including Bindplane, may allow users to login with Google credentials through the Google login API or similar self-authenticating methods. As a result, user email addresses, profile pictures and other identifying information associated with such self-authentication are collected and stored to allow access to such products or services when authorized by the user during sign-up. For more information about our use of APIs…
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Dynatrace expanded its privacy disclosures to cover Bindplane, IP addresses, referring URLs, billing details, and AI input processing. When AI features are enabled, Customer Data may be collected, retained, and used to develop, improve, and evaluate AI capabilities after anonymization and de-identification. Customers should note the disclosed AI data uses and broader collection scope.
Cite this
Privacy (legal) page changed on Dynatrace’s Privacy (legal) page, changed 2026-11-03 08:45 UTC (change 1 of 1).