Changes / Pulumi / Neo Outage

Pulumi: Critical incident: Neo Outage

Summary

Pulumi Neo experienced a critical outage with a high rate of upstream errors for inference calls, starting 2026-09-11 18:02 UTC and lasting 6 h 17 min. Pulumi switched model versions, which stabilized inference calls, and resolved the incident at 2026-09-12 00:19 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Neo Outage
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-11 18:02 UTC
AddedResolved time#5
Before: not present
After: 2026-09-12 00:19 UTC
AddedAffected components#6
Before: not present
After: Pulumi Neo
AddedUpdatemonitoring#7
Before: not present
After: We are currently experiencing a high rate of upstream errors for Neo inference calls.
AddedUpdatemonitoring#8
Before: not present
After: We have switched model versions and are continuing to monitor
AddedUpdatemonitoring#9
Before: not present
After: Switching models has stabilized Neo inference calls
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Neo Outage (this change)
Pulumi Neo experienced a critical outage with a high rate of upstream errors for inference calls, starting 2026-09-11 18:02 UTC and lasting 6 h 17 min. Pulumi switched model versions, which stabilized inference calls, and resolved the incident at 2026-09-12 00:19 UTC.
Major incident

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