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ChangesRipplingRippling AI is down

Rippling: Major incident: Rippling AI is down

Major incidentmajor (vendor)Changed Detected status.rippling.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Rippling removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Rippling AI is down
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: monitoring
AddedStart time#4
Before: not present
After: 2026-10-28 06:50 UTC
AddedAffected components#5
Before: not present
After: Rippling AI, Rippling AI - Rippling AI
AddedUpdateidentified#6
Before: not present
After: Rippling AI is not responding to user queries. We identified the root cause and are remediating the problem.
AddedUpdatemonitoring#7
Before: not present
After: We deployed a fix and the system has started to recover. Full recovery is rolling out.

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History of this incident

TodayWednesday, October 28Wed, Oct 28

2 incident changes

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