Changes / Terraform Cloud (HCP) / HCP Terraform Returning 404s

Terraform Cloud (HCP): Critical incident: HCP Terraform Returning 404s

Summary

HCP Terraform returned 404s and experienced degraded performance in a critical incident starting 2026-09-23 17:43 UTC. A fix was implemented at 09-23 18:06 UTC, and the incident was resolved at 2026-09-23 20:02 UTC after 2 h 18 min; the vendor reported systems operating normally.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.hashicorp.com

What changed

AddedTitle#1
Before: not present
After: HCP Terraform Returning 404s
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-23 17:43 UTC
AddedResolved time#5
Before: not present
After: 2026-09-23 20:02 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are aware of and investigating reports of degraded performance with HCP Terraform. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.
AddedUpdateinvestigating#7
Before: not present
After: We are continuing to investigate issues with HCP Terraform. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.
AddedUpdateidentified#8
Before: not present
After: Our Engineering team has identified the cause and we are actively working on a fix. Once we have additional information, we will share another update.
AddedUpdatemonitoring#9
Before: not present
After: Our Engineering team has implemented a fix to resolve the issue. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.
AddedUpdateresolved#10
Before: not present
After: Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: HCP Terraform Returning 404s (this change)
HCP Terraform returned 404s and experienced degraded performance in a critical incident starting 2026-09-23 17:43 UTC. A fix was implemented at 09-23 18:06 UTC, and the incident was resolved at 2026-09-23 20:02 UTC after 2 h 18 min; the vendor reported systems operating normally.
Major incident

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