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ChangesLightstep (ServiceNow Cloud Observability)intermittent UI unavailability issues

Lightstep (ServiceNow Cloud Observability): Critical incident: intermittent UI unavailability issues

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Lightstep (ServiceNow Cloud Observability) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: intermittent UI unavailability issues
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-05-02 21:08 UTC
AddedResolved time#5
Before: not present
After: 2023-05-02 23:44 UTC
AddedAffected components#6
Before: not present
After: Observability - API, Observability - Web UI - Change Intelligence, Observability - Web UI - Dashboards, Observability - Web UI - Explorer, Observability - Web UI - Notebooks, Observability - Web UI - Service Directory, US - Change Intelligence, US - Dashboards, US - Explorer, US - Notebooks, US - Observability - API, US - Service Directory
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: Incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, May 2, 2023

1 incident change

All Lightstep (ServiceNow Cloud Observability) changesLightstep (ServiceNow Cloud Observability) profileMarkdownJSON