Changes / ChatGPT / Workspace admins may be unable to manage plugins

ChatGPT: Major incident: Workspace admins may be unable to manage plugins

Summary

ChatGPT reported a major outage affecting some workspace administrators’ ability to view and manage plugin availability and settings; some users also saw plugins as unavailable. It started at 2026-10-09 21:48 UTC and was resolved at 2026-10-09 23:26 UTC, lasting 1 h 38 min. All impacted services fully recovered; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 70%)Changed Detected Source: status.openai.com

What changed

AddedTitle#1
Before: not present
After: Workspace admins may be unable to manage plugins
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-09 21:48 UTC
AddedResolved time#5
Before: not present
After: 2026-10-09 23:26 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are investigating an issue affecting some ChatGPT workspace administrators’ ability to view and manage plugin availability and settings. Some users may also see plugins as unavailable. We will provide another update as soon as we have more information.
AddedUpdatemonitoring#7
Before: not present
After: We are seeing recovery in workspace administrators’ ability to view and manage plugin availability and settings. We are monitoring to ensure service remains stable.
AddedUpdateresolved#8
Before: not present
After: All impacted services have now fully recovered.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Workspace admins may be unable to manage plugins (this change)
ChatGPT reported a major outage affecting some workspace administrators’ ability to view and manage plugin availability and settings; some users also saw plugins as unavailable. It started at 2026-10-09 21:48 UTC and was resolved at 2026-10-09 23:26 UTC, lasting 1 h 38 min. All impacted services fully recovered; no cause or specific fix was stated.
Major incident

All ChatGPT changes → · ChatGPT profile · Markdown · JSON