Changes / Mattermost / Incident with Community

Mattermost: Major incident: Incident with Community

Summary

Mattermost reported degraded availability for Community with major impact, starting at 2023-07-25 10:37 UTC and resolved at 2023-07-25 11:15 UTC; the computed duration was 37 min. A mitigation was applied at 11:10 UTC, but no specific cause was stated.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 69%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Incident with Community
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-07-25 10:37 UTC
AddedResolved time#5
Before: not present
After: 2023-07-25 11:15 UTC
AddedAffected components#6
Before: not present
After: Community
AddedUpdateidentified#7
Before: not present
After: We are investigating reports of degraded availability for Community. We’re investigating the cause and will provide more information as soon as it's available.
AddedUpdatemonitoring#8
Before: not present
After: We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Incident with Community (this change)
Mattermost reported degraded availability for Community with major impact, starting at 2023-07-25 10:37 UTC and resolved at 2023-07-25 11:15 UTC; the computed duration was 37 min. A mitigation was applied at 11:10 UTC, but no specific cause was stated.
Major incident

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