Changes / CockroachDB / AWS us-east-1 outage impacting cluster operations and backups

CockroachDB: Major incident: AWS us-east-1 outage impacting cluster operations and backups

Summary

CockroachDB reported a major AWS us-east-1 outage causing failures or delays in cluster creation, node additions, and backups; existing clusters remained operational. The incident started at 2025-10-20 13:28 UTC and was resolved at 2025-10-21 14:56 UTC, lasting 25 h 27 min. AWS resolved the underlying outage, and CockroachDB verified normal operations had resumed.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 86%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: AWS us-east-1 outage impacting cluster operations and backups
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-20 13:28 UTC
AddedResolved time#5
Before: not present
After: 2025-10-21 14:56 UTC
AddedUpdateidentified#6
Before: not present
After: We’re currently impacted by an ongoing AWS outage in the us-east-1 region. Customers may experience failures or delays when creating new clusters, adding nodes, or running backups in this region. Existing clusters remain operational, but backup operations may be delayed or fail intermittently. We’re continuing to monitor AWS recovery efforts and will provide updates as more information becomes available.
AddedUpdatemonitoring#7
Before: not present
After: AWS has resolved the underlying outage in the us-east-1 region, and we’re seeing recovery across CockroachDB Cloud operations. Cluster creation, scaling, and backups are now succeeding again. We’re continuing to monitor for full stability before marking this incident as resolved.
AddedUpdateresolved#8
Before: not present
After: The earlier AWS outage in the us-east-1 region has been fully resolved. All CockroachDB Cloud operations, including cluster creation, scaling, and backups, are functioning normally again. We’ve verified recovery across affected systems and customer clusters, and normal operations have resumed.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: AWS us-east-1 outage impacting cluster operations and backups (this change)
CockroachDB reported a major AWS us-east-1 outage causing failures or delays in cluster creation, node additions, and backups; existing clusters remained operational. The incident started at 2025-10-20 13:28 UTC and was resolved at 2025-10-21 14:56 UTC, lasting 25 h 27 min. AWS resolved the underlying outage, and CockroachDB verified normal operations had resumed.
Major incident

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