Changes / Snowflake / INC0159144
Snowflake: Major incident: INC0159144
Summary
Snowflake reported a major outage from 2026-06-16 10:29 UTC to 2026-06-16 20:20 UTC: customers in the listed AWS, Azure and GCP regions could be unable to use Git repository functionality in Workspaces, including pulling changes. Snowflake identified a recent release issue and reported rolling back the affected release.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: INC0159144
Before: not present
After: major
Before: not present
After: postmortem
Before: not present
After: 2026-06-16 10:29 UTC
Before: not present
After: 2026-06-16 20:20 UTC
Before: not present
After: Applications, AWS - Africa (Cape Town) - Applications, AWS - Asia Pacific (Jakarta) - Applications, AWS - Asia Pacific (Malaysia) - Applications, AWS - Asia Pacific (Mumbai) - Applications, AWS - Asia Pacific (New Zealand) - Applications, AWS - Asia Pacific (Osaka) - Applications, AWS - Asia Pacific (Seoul) - Applications, AWS - Asia Pacific (Singapore) - Applications, AWS - Asia Pacific (Sydney) - Applications, AWS - Asia Pacific (Thailand) - Applications, AWS - Asia Pacific (Tokyo) - Applications, AWS - Canada (Central) - Applications, AWS - Europe (Frankfurt) - Applications, AWS - Europe (Ireland) - Applications, AWS - Europe (London) - Applications, AWS - Europe (Paris) - Applications, AWS - Europe (Stockholm) - Applications, AWS - Europe (Zürich) - Applications, AWS GovCloud - DoD - Applications, AWS - GovCloud (US-East) - Applications, AWS - GovCloud (US-West) - Applications, AWS - South America (São Paulo) - Applications, AWS - US East (Commercial Gov-Virginia) - Applications, AWS - US East (N. Virginia) - Applications, AWS - US East (Ohio) - Applications, AWS - US West (Commercial Gov - Oregon) - Applications, AWS - US West (Oregon) - Applications, Azure - Australia East (New South Wales) - Applications, Azure - Canada Central (Toronto) - Applications, Azure - Central India (Pune) - Applications, Azure - Central Korea (Seoul) - Applications, Azure - Central US (Iowa) - Applications, Azure - East US 2 (Virginia) - Applications, Azure - East US (Virginia) - Applications, Azure - Japan East (Tokyo, Saitama) - Applications, Azure - Mexico (Central) - Applications, Azure - North Europe (Ireland) - Applications, Azure - South Central US (Texas) - Applications, Azure - Southeast Asia (Singapore) - Applications, Azure - Sweden Central (Gävle) - Applications, Azure - Switzerland North (Zürich) - Applications, Azure - UAE North (Dubai) - Applications, Azure - UK South (London) - Applications, Azure - US Gov (Virginia) - Applications, Azure - West Europe (Netherlands) - Applications, Azure - West US 2 (Washington) - Applications, GCP - Australia Southeast 2 (Melbourne) - Applications, GCP - Europe West 2 (London) - Applications, GCP - Europe West 3 (Frankfurt) - Applications, GCP - Europe West 4 (Eemshaven) - Applications, GCP - Middle East (Dammam) - Applications, GCP - US Central 1 (Iowa) - Applications, GCP - US East 4 (N. Virginia) - Applications
Before: not present
After: <b>Current status:</b> We've identified a recent release issue affecting Git repository functionality in Workspaces. We're rolling back the affected release across the environment and will provide another update within 60 minutes.
<b>Customer experience:</b> Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function."
<b>Workaround:</b> While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change.
<b>Incident start time:</b> 00:03 UTC June 16, 2026
Before: not present
After: <b>Current status:</b> We've identified a recent release issue affecting Git repository functionality in Workspaces. The rollback of the affected release is proceeding as expected across the environment. We will provide another update within 60 minutes.
<b>Customer experience:</b> Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function."
<b>ETA:</b> An ETA is not yet available. We'll provide one as soon as possible.
<b>Workaround:</b> While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change.
<b>Incident start time:</b> 00:03 UTC June 16, 2026
Before: not present
After: <b>Current status:</b> We've identified a recent release issue affecting Git repository functionality in Workspaces. The rollback of the affected release is continuing and is approximately halfway completed. We will provide another update within two hours.
<b>Customer experience:</b> Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function."
<b>ETA:</b> An ETA is not yet available. We'll provide one as soon as possible.
<b>Workaround:</b> While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change.
<b>Incident start time:</b> 00:03 UTC June 16, 2026
Before: not present
After: <b>Current status:</b> We're continuing to roll back a recent software release affecting Git repository functionality in Snowsight Workspaces. The rollback of the affected release is approximately 70% completed. We will provide another update within four hours.
<b>Customer experience:</b> Customers hosted in the specified regions may be unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may see an error message: "Workspace feature disabled: Internal only system function."
<b>ETA:</b> Based on current progress, we expect the rollback to complete within the next four hours.
<b>Workaround:</b> While we're focused on remediation, please open a support case if you need immediate restoration of this functionality so we can apply a temporary account-level configuration change.
<b>Incident start time:</b> 00:03 UTC June 16, 2026
Before: not present
After: <b>Current status:</b> We've implemented the fix for this issue. Any customers still encountering the error condition may need to refresh their browser session. We'll continue to monitor the environment until we're confident all services are functioning properly.
<b>Customer experience:</b> Customers hosted in the specified regions may have been unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may have seen an error message: "Workspace feature disabled: Internal only system function."
<b>Incident start time:</b> 00:03 UTC June 16, 2026
<b>Incident end time:</b> 17:29 UTC June 16, 2026
<b>Preliminary root cause:</b> A recent Snowsight Workspaces software update changed how certain Workspace Git operations were routed and classified. Due to a code issue, some customer Git repository actions were tagged with an incorrect internal classification, causing those operations to fail.
Before: not present
After: <b>Current status:</b> We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
<b>Customer experience:</b> Customers hosted in the specified regions may have been unable to use Git repository functionality in Workspaces, including pulling changes from a connected Git repository and performing related Git operations in a Git-synced workspace. Affected customers may have seen an error message: "Workspace feature disabled: Internal only system function."
<b>Incident start time:</b> 00:03 UTC June 16, 2026
<b>Incident end time:</b> 17:29 UTC June 16, 2026
<b>Preliminary root cause:</b> A recent Snowsight Workspaces software update changed how certain Workspace Git operations were routed and classified. Due to a code issue, some customer Git repository actions were tagged with an incorrect internal classification, causing those operations to fail.
A root cause analysis (RCA) document will be published within five business days.
Before: not present
After: Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0159144](https://community.snowflake.com/s/article/INC0159144)
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: INC0159144 (this change) Snowflake reported a major outage from 2026-06-16 10:29 UTC to 2026-06-16 20:20 UTC: customers in the listed AWS, Azure and GCP regions could be unable to use Git repository functionality in Workspaces, including pulling changes. Snowflake identified a recent release issue and reported rolling back the affected release. | Major incident |
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