Changes / Dagster / Some Dagster Cloud API Requests failing with an Internal Server Error

Dagster: Major incident: Some Dagster Cloud API Requests failing with an Internal Server Error

Summary

Some Dagster Cloud API requests and a small number of runs failed with Internal Server Error exceptions due to a storage-engine timeout. The vendor rated the incident major; it ran from 2024-04-11 17:02 UTC to 2024-04-11 21:25 UTC, lasting 4 h 23 min. A fix was implemented and the incident resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Some Dagster Cloud API Requests failing with an Internal Server Error
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-04-11 17:02 UTC
AddedResolved time#5
Before: not present
After: 2024-04-11 21:25 UTC
AddedAffected components#6
Before: not present
After: API
AddedUpdateidentified#7
Before: not present
After: Starting earlier this week, a small number of runs in Dagster Cloud started failing with an Internal Server Error exception due to a timeout in our storage engine. We've identified the source of the problem and are in the process of rolling out a fix.
AddedUpdateidentified#8
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Some Dagster Cloud API Requests failing with an Internal Server Error (this change)
Some Dagster Cloud API requests and a small number of runs failed with Internal Server Error exceptions due to a storage-engine timeout. The vendor rated the incident major; it ran from 2024-04-11 17:02 UTC to 2024-04-11 21:25 UTC, lasting 4 h 23 min. A fix was implemented and the incident resolved.
Major incident

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