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ChangesBraintrustElevated errors and latency on the US data plane API

Braintrust: Major incident: Elevated errors and latency on the US data plane API

Major incidentmajor (vendor)Changed Detected status.braintrust.dev (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Braintrust removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Elevated errors and latency on the US data plane API
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-30 11:36 UTC
AddedResolved time#5
Before: not present
After: 2026-09-30 12:54 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are investigating elevated errors affecting the Braintrust control plane APIs. Some users may experience failures when accessing projects, prompts, settings, or creating new resources.
AddedUpdateinvestigating#7
Before: not present
After: We are investigating elevated error rates and increased latency on the US centrally-hosted data plane. Some requests, including function invocations, BTQL queries and loading logs or experiments in the UI, may fail or time out.
AddedUpdatemonitoring#8
Before: not present
After: We have applied a fix and are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: The issue has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, September 30

1 incident change

All Braintrust changesBraintrust profileMarkdownJSON