rewindex

ChangesStarburstSeveral Galaxy accounts are having issues to start clusters on Azure

Starburst: Major incident: Several Galaxy accounts are having issues to start clusters on Azure

Major incidentoutage (model (Jev), 100%)Changed Detected status.galaxy.starburst.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Starburst removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Several Galaxy accounts are having issues to start clusters on Azure
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-02-03 14:41 UTC
AddedResolved time#5
Before: not present
After: 2026-02-03 14:41 UTC
AddedAffected components#6
Before: not present
After: - Azure eastus, - Azure eastus2, - Azure westeurope, Clusters - Azure
AddedUpdateinvestigating#7
Before: not present
After: Several Galaxy accounts are experiencing issues restarting Azure clusters across multiple regions. The team is actively investigating the root cause and working to restore normal operations as quickly as possible.
AddedUpdateidentified#8
Before: not present
After: According to Azure status page https://azure.status.microsoft/en-us/status "Active - Virtual Machine service management issues - Multiple regions Impact statement: We are aware of an ongoing issue causing customers to receive error notifications when performing service management operations - such as create, delete, update, scaling, start, stop - for Virtual Machines (VMs). These issues are also causing impact to services with dependencies on these operations, including Azure Arc Enabled Servers, Azure Batch, Azure DevOps, and GitHub. For details on the latter, please see https://www.githubstatus.com. Current status: We have determined that these issues were caused by a recent configuration change that affected public access to certain Microsoft‑managed storage accounts, used to host extension packages. We are actively working on mitigation, including updating configuration to restore relevant access permissions. Our next update will be provided by 22:30 UTC, approximately 60 minutes from now. This message was last updated at 21:35 UTC on 02 February 2026"
AddedUpdateidentified#9
Before: not present
After: Current status from Azure team( https://azure.status.microsoft/en-us/status) : "We have determined that these issues were caused by a recent configuration change that affected public access to certain Microsoft‑managed storage accounts, used to host extension packages. We are actively working to mitigate impact, by updating our configuration to restore relevant access permissions. After applying this update in one region, we validated that it mitigates the issues customers were experiencing - we are making good progress applying this same mitigation across all impacted regions, in parallel where possible. We still expect that this will be completed across all impacted regions by approximately 00:00 UTC, approximately one hour from now. Our next update will be provided by then, or sooner if we have progress to share. This message was last updated at 22:59 UTC on 02 February 2026"
AddedUpdateidentified#10
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Tuesday, February 3

1 incident change

Cite this

Major incident: Several Galaxy accounts are having issues to start clusters on Azure on Starburst’s status page, changed 2026-02-03 14:41 UTC (change 1 of 1).

Title
Major incident: Several Galaxy accounts are having issues to start clusters on Azure
Vendor
Starburst
Date
URL
https://rewindex.com/change/ibaa84f628447a0

All Starburst changesStarburst profileMarkdownJSON