Changes / Sentry / Delays in spans ingestion

Sentry: Major incident: Delays in spans ingestion

Summary

Sentry reported major delays in EU spans ingestion starting 2026-09-18 10:17 UTC, listing EU Attachment Ingestion, EU Error Ingestion and EU Span Ingestion as affected components. The incident lasted 41 min and was marked resolved at 2026-09-18 10:58 UTC; the final update still described an upstream provider networking issue with mitigations underway.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Delays in spans ingestion
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-18 10:17 UTC
AddedResolved time#5
Before: not present
After: 2026-09-18 10:58 UTC
AddedAffected components#6
Before: not present
After: EU Ingestion - EU Attachment Ingestion, EU Ingestion - EU Error Ingestion, EU Ingestion - EU Span Ingestion
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue affecting spans ingestion in the EU region
AddedUpdateinvestigating#8
Before: not present
After: We have identified a networking issue with an upstream provider and are working on mitigations.
AddedUpdateresolved#9
Before: not present
After: We have identified a networking issue with an upstream provider and are working on mitigations.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Delays in spans ingestion (this change)
Sentry reported major delays in EU spans ingestion starting 2026-09-18 10:17 UTC, listing EU Attachment Ingestion, EU Error Ingestion and EU Span Ingestion as affected components. The incident lasted 41 min and was marked resolved at 2026-09-18 10:58 UTC; the final update still described an upstream provider networking issue with mitigations underway.
Major incident

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