After: Dedicated Servers || Global Infrastructure - SGP
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack 040816B.
Please find the details of this incident below :
Start time : 10/11/2026 06:54 UTC
Impacted Service(s) : Public network is temporarily unavailable in the specified rack.
Customers Impact : Customers are temporarily unable to access and use their servers through public network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AddedUpdateresolved#8
Before: not present
After: We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved.
Please find the details of this incident below :
Start time : 10/11/2026 06:54 UTC
End time : 10/11/2026 07:09 UTC
Impacted Service(s) : Public network was temporarily unavailable in the specified rack.
Customers Impact : Customers were temporarily unable to access and use their servers through public network.
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
Major incident: [SGP1][Dedicated Servers] - Rack 040816B incident notification on OVHcloud’s status page, changed 2026-11-10 07:07 UTC (change 1 of 1).
Title
Major incident: [SGP1][Dedicated Servers] - Rack 040816B incident notification