Changes / Ably / Elevated Error Rate in ap-southeast-1

Ably: Major incident: Elevated Error Rate in ap-southeast-1

Summary

Ably reported a major incident with elevated errors in ap-southeast-1, affecting Ably Pub/Sub - Asia-Pacific (Singapore) and Asia-Pacific (Singapore). It started at 2026-08-20 19:07 UTC and was resolved at 2026-08-20 19:10 UTC; the computed duration was 2 min. No cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 86%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated Error Rate in ap-southeast-1
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-20 19:07 UTC
AddedResolved time#5
Before: not present
After: 2026-08-20 19:10 UTC
AddedAffected components#6
Before: not present
After: Ably Pub/Sub - Asia-Pacific (Singapore), Asia-Pacific (Singapore)
AddedUpdateinvestigating#7
Before: not present
After: We're experiencing an elevated level of errors in the ap-southeast-1 region and are currently looking into the issue.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated Error Rate in ap-southeast-1 (this change)
Ably reported a major incident with elevated errors in ap-southeast-1, affecting Ably Pub/Sub - Asia-Pacific (Singapore) and Asia-Pacific (Singapore). It started at 2026-08-20 19:07 UTC and was resolved at 2026-08-20 19:10 UTC; the computed duration was 2 min. No cause or fix was stated.
Major incident

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