Changes / Salesforce / Heroku Retroactive Service Disruption: Platform API
Salesforce: Major incident: Heroku Retroactive Service Disruption: Platform API
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: major (vendor)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Heroku Retroactive Service Disruption: Platform API
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-19 13:23 UTC
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After: 2026-06-19 17:31 UTC
Before: not present
After: 12 instances, Platform API
Before: not present
After: We noted an issue that impacted Heroku Platform API services in all regions. Customers may have experienced broken pipeline API calls to ‘pipelines/:id/latest-builds’, and issues viewing the pipeline dashboard. We confirmed this incident was due to a recently deployed change, and have reverted this change to resolve the issue.
We will continue to monitor the environment to ensure stability and prevent a recurrence. We will also thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and any preventive action to avoid a repeat in the future.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Heroku Retroactive Service Disruption: Platform API (this change) | Major incident |
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