Changes / Bitbucket / Customers experiencing issues with Bitbucket builds
Bitbucket: Major incident: Customers experiencing issues with Bitbucket builds
Summary
Bitbucket reported a major Pipelines outage affecting some customers’ builds from 2025-07-03 01:23 UTC to 2025-07-03 02:12 UTC, lasting 49 min. The vendor linked the issues to an infrastructure provider and marked the incident resolved after that provider’s services were fully restored.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Customers experiencing issues with Bitbucket builds
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After: major
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After: resolved
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After: 2025-07-03 01:23 UTC
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After: 2025-07-03 02:12 UTC
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After: Pipelines
Before: not present
After: We are aware of some customers currently experiencing issues relating to build pipelines in Bitbucket. Our team is investigating with urgency and will provide an update as soon as possible.
Before: not present
After: The cause of Bitbucket pipeline issues has been connected to an infrastructure provider. We have received an update from their team that services should now be returning to normal. We are monitoring recovery at this time and will update further when we believe services are fully restored.
Before: not present
After: We have received an update that services with our infrastructure provider are fully restored. This issue is now resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Customers experiencing issues with Bitbucket builds (this change) Bitbucket reported a major Pipelines outage affecting some customers’ builds from 2025-07-03 01:23 UTC to 2025-07-03 02:12 UTC, lasting 49 min. The vendor linked the issues to an infrastructure provider and marked the incident resolved after that provider’s services were fully restored. | Major incident |
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