Changes / Sentry / Delayed Error ingestion in our US region

Sentry: Major incident: Delayed Error ingestion in our US region

Summary

Sentry reported a major degradation affecting US Error Ingestion and US Errors Alerting, starting 2026-08-12 11:45 UTC and resolved at 2026-08-12 14:48 UTC (3 h 2 min). Error ingestion and alerts were delayed; Sentry applied a fix and confirmed the backlog was processed.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Delayed Error ingestion in our US region
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-12 11:45 UTC
AddedResolved time#5
Before: not present
After: 2026-08-12 14:48 UTC
AddedAffected components#6
Before: not present
After: Alerting - US Errors Alerting, US Ingestion - US Error Ingestion
AddedUpdateinvestigating#7
Before: not present
After: We are actively investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: We've identified the root cause and are actively working on mitigation.
AddedUpdateidentified#9
Before: not present
After: A fix has been made and the backlog is being processed.
AddedUpdatemonitoring#10
Before: not present
After: We're processing new events and alerts in realtime, and continue to process the tail of the backlog.
AddedUpdateresolved#11
Before: not present
After: The backlog has been processed

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Delayed Error ingestion in our US region (this change)
Sentry reported a major degradation affecting US Error Ingestion and US Errors Alerting, starting 2026-08-12 11:45 UTC and resolved at 2026-08-12 14:48 UTC (3 h 2 min). Error ingestion and alerts were delayed; Sentry applied a fix and confirmed the backlog was processed.
Major incident

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