Changes / Typeform / Typeform Platform - Unavailable

Typeform: Critical incident: Typeform Platform - Unavailable

Summary

Typeform reported a critical platform outage affecting account access, with Account Settings, Back-End and Open/Load forms listed as affected components. It started at 2026-08-07 08:43 UTC and was resolved at 2026-08-07 09:22 UTC, lasting 38 min. Typeform described a traffic interruption and implemented a fix; the cause remained under investigation.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Typeform Platform - Unavailable
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-07 08:43 UTC
AddedResolved time#5
Before: not present
After: 2026-08-07 09:22 UTC
AddedAffected components#6
Before: not present
After: Account Settings, Admin - Account Settings, Back-End, Forms / Renderer - Open/Load forms, Open/Load forms
AddedUpdateidentified#7
Before: not present
After: We have identified a brief traffic interruption impacting our platform. Users trying to access their account may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. INC-169
AddedUpdateidentified#8
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdateresolved#9
Before: not present
After: We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Typeform Platform - Unavailable (this change)
Typeform reported a critical platform outage affecting account access, with Account Settings, Back-End and Open/Load forms listed as affected components. It started at 2026-08-07 08:43 UTC and was resolved at 2026-08-07 09:22 UTC, lasting 38 min. Typeform described a traffic interruption and implemented a fix; the cause remained under investigation.
Major incident

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