Changes / Claude / Elevated errors on requests to multiple models
Claude: Major incident: Elevated errors on requests to multiple models
Summary
Claude reported a major incident involving elevated errors on requests to multiple models, affecting claude.ai, Claude API (api.anthropic.com), Claude Code, and Claude Cowork. It started at 2026-08-20 19:16 UTC and was resolved at 2026-08-20 19:42 UTC, lasting 26 min; no cause or fix details were stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated errors on requests to multiple models
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-20 19:16 UTC
Before: not present
After: 2026-08-20 19:42 UTC
Before: not present
After: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
Before: not present
After: We are investigating elevated errors on requests to some Claude models. We will provide additional updates as soon as possible.
Before: not present
After: This issue has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated errors on requests to multiple models (this change) Claude reported a major incident involving elevated errors on requests to multiple models, affecting claude.ai, Claude API (api.anthropic.com), Claude Code, and Claude Cowork. It started at 2026-08-20 19:16 UTC and was resolved at 2026-08-20 19:42 UTC, lasting 26 min; no cause or fix details were stated. | Major incident |