Changes / ChatGPT / Elevated errors affecting ChatGPT Work mode
ChatGPT: Major incident: Elevated errors affecting ChatGPT Work mode
Summary
ChatGPT Work mode experienced elevated errors, with some users unable to start or run Work tasks. The vendor rated the impact major; the incident began at 2026-09-17 19:03 UTC and lasted 1 h 21 min, with full recovery reported at 2026-09-17 20:24 UTC after mitigation work.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated errors affecting ChatGPT Work mode
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-17 19:03 UTC
Before: not present
After: 2026-09-17 20:24 UTC
Before: not present
After: We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.
Before: not present
After: We are investigating the issue for the listed services.
Before: not present
After: We are still implementing the mitigation.
Before: not present
After: All impacted services have now fully recovered.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated errors affecting ChatGPT Work mode (this change) ChatGPT Work mode experienced elevated errors, with some users unable to start or run Work tasks. The vendor rated the impact major; the incident began at 2026-09-17 19:03 UTC and lasted 1 h 21 min, with full recovery reported at 2026-09-17 20:24 UTC after mitigation work. | Major incident |