Changes / Airtable / Airtable unavailable for some users

Airtable: Major incident: Airtable unavailable for some users

Summary

Airtable reported a major outage preventing some users from accessing Airtable, starting at 2024-07-15 23:34 UTC and resolved at 2024-07-16 00:49 UTC, with a reported duration of 1 h 14 min. A fix was implemented by 07-16 00:08 UTC; Airtable confirmed services were functioning normally at resolution.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Airtable unavailable for some users
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-07-15 23:34 UTC
AddedResolved time#5
Before: not present
After: 2024-07-16 00:49 UTC
AddedAffected components#6
Before: not present
After: Airtable Service
AddedUpdateinvestigating#7
Before: not present
After: We are aware of some users having trouble accessing Airtable and we are investigating the issue.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: We have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for any inconvenience this may have caused.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Airtable unavailable for some users (this change)
Airtable reported a major outage preventing some users from accessing Airtable, starting at 2024-07-15 23:34 UTC and resolved at 2024-07-16 00:49 UTC, with a reported duration of 1 h 14 min. A fix was implemented by 07-16 00:08 UTC; Airtable confirmed services were functioning normally at resolution.
Major incident

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