Changes / GitHub Copilot / Elevated errors on Fable 5 due to upstream provider

GitHub Copilot: Major incident: Elevated errors on Fable 5 due to upstream provider

Summary

GitHub Copilot reported a major degradation affecting Claude Fable 5, with elevated errors and requests failing mid-response; no other models were impacted. The incident started at 2026-08-24 07:12 UTC and was resolved at 2026-08-24 07:58 UTC, lasting 46 min. An upstream provider issue caused the disruption, and the provider applied a mitigation.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 71%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated errors on Fable 5 due to upstream provider
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-24 07:12 UTC
AddedResolved time#5
Before: not present
After: 2026-08-24 07:58 UTC
AddedAffected components#6
Before: not present
After: Copilot AI Model Providers
AddedUpdateinvestigating#7
Before: not present
After: We are investigating reports of degraded availability for Copilot AI Model Providers
AddedUpdateinvestigating#8
Before: not present
After: We are experiencing degraded availability for the Fable model in Copilot products and IDE surfaces. This is due to an issue with the upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
AddedUpdateresolved#9
Before: not present
After: On August 24th, 2026, between approximately 06:35 and 07:25 UTC, the Copilot service experienced a degradation of the Claude Fable 5 model due to an issue with our upstream provider. Users encountered elevated error rates when using Claude Fable 5, with requests sometimes failing mid-response. No other models were impacted.<br /><br />The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated errors on Fable 5 due to upstream provider (this change)
GitHub Copilot reported a major degradation affecting Claude Fable 5, with elevated errors and requests failing mid-response; no other models were impacted. The incident started at 2026-08-24 07:12 UTC and was resolved at 2026-08-24 07:58 UTC, lasting 46 min. An upstream provider issue caused the disruption, and the provider applied a mitigation.
Major incident

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