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ChangesCriblUsers unable to login to cloud portal

Cribl: Critical incident: Users unable to login to cloud portal

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Cribl removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Users unable to login to cloud portal
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-08-28 22:02 UTC
AddedResolved time#5
Before: not present
After: 2024-08-28 22:17 UTC
AddedAffected components#6
Before: not present
After: Global - Login & Registration, Login & Registration
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: Our engineering team is investigating an issue that prevents users from logging in to Cribl.Cloud Customer Impact: You may be unable to log in to Cribl.Cloud. This incident affects Cribl.Cloud. Next Update: Please visit status.cribl.cloud for status updates. Cribl Support is available to answer questions via email at support@cribl.io. Thank You for being a Cribl.Cloud customer.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Wednesday, August 28, 2024

1 incident change

All Cribl changesCribl profileMarkdownJSON