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ChangesScaleway[fr-par][Serverless SQL DB] High cold-start latency

Scaleway: Major incident: [fr-par][Serverless SQL DB] High cold-start latency

Major incidentoutage (model (Jev), 97%)Changed Detected status.scaleway.com (opens in new tab)
Summary

Scaleway reported a minor Serverless SQL DB degradation in fr-par, with high cold-start latency and databases repeatedly restarting. It started at 2026-10-29 08:59 UTC and was still open when archived, open for 0 min at the last update; the team was investigating.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Incident page: the full timeline of updates

What changed

Struck in red is what Scaleway removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: [fr-par][Serverless SQL DB] High cold-start latency
AddedImpact#2
Before: not present
After: minor
AddedStatus#3
Before: not present
After: identified
AddedStart time#4
Before: not present
After: 2026-10-29 08:59 UTC
AddedAffected components#5
Before: not present
After: Elements - Products - Serverless-Database, Serverless-Database
AddedUpdateidentified#6
Before: not present
After: Serverless SQL is experiencing performance degradation, serverless SQL databases are repeatedly restarting, and our team is actively investigating the issue.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

History of this incident

TodayThursday, October 29Thu, Oct 29

1 rewrite, 3 incident changes

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