# Scaleway: Major incident: [fr-par][Serverless SQL DB] High cold-start latency

> Scaleway reported a minor Serverless SQL DB degradation in fr-par, with high cold-start latency and databases repeatedly restarting. It started at 2026-10-29 08:59 UTC and was still open when archived, open for 0 min at the last update; the team was investigating.

Canonical: https://rewindex.com/change/i6fb596fd557486
Last updated: 2026-10-29T09:03:45Z

**Summary:** Scaleway reported a minor Serverless SQL DB degradation in fr-par, with high cold-start latency and databases repeatedly restarting. It started at 2026-10-29 08:59 UTC and was still open when archived, open for 0 min at the last update; the team was investigating. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-29 08:59 UTC · Detected: 2026-10-29 09:03 UTC
- [Source: https://status.scaleway.com/incidents/4v0ls9gl5f1k](https://status.scaleway.com/incidents/4v0ls9gl5f1k)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)
- Versions: before (none: first archived) → after incident\_version:702/4v0ls9gl5f1k@5fe771b5ac13
- Change 1 of 4 for this incident

Incident page (full timeline): [\[fr-par\]\[Serverless SQL DB\] High cold-start latency](https://rewindex.com/company/scaleway/incidents/4v0ls9gl5f1k.md)
## What changed

**1. Added: Title**

```diff
+ [fr-par][Serverless SQL DB] High cold-start latency
```

**2. Added: Impact**

```diff
+ minor
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-10-29 08:59 UTC
```

**5. Added: Affected components**

```diff
+ Elements - Products - Serverless-Database, Serverless-Database
```

**6. Added: Update** (identified) · 2026-10-29 08:59 UTC

```diff
+ Serverless SQL is experiencing performance degradation, serverless SQL databases are repeatedly restarting, and our team is actively investigating the issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 08:59 UTC | Major incident: \[fr-par\]\[Serverless SQL DB\] High cold-start latency (this change) | outage |
| 2026-10-29 09:33 UTC | [Incident updated: \[fr-par\]\[Serverless SQL DB\] All SQL databases are unavailable](https://rewindex.com/change/r4f81b8964f5850.md) | Normal progress |
| 2026-10-29 10:03 UTC | [Incident updated: \[fr-par\]\[Serverless SQL DB\] High cold-start latency](https://rewindex.com/change/rc30abf59282f50.md) | Normal progress |
| 2026-10-29 10:13 UTC | [Incident silently edited: \[fr-par\] \[Serverless SQL DB\] All SQL databases are unavailable](https://rewindex.com/change/r56f7fba2da243b.md) | Wording only |

Next: [change](https://rewindex.com/change/r4f81b8964f5850.md) · All Scaleway changes: [timeline](https://rewindex.com/company/scaleway/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i6fb596fd557486 · Markdown: https://rewindex.com/change/i6fb596fd557486.md · JSON: https://rewindex.com/api/v1/changes/i6fb596fd557486 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-29T12:01:33.551Z