Changes / ChatGPT / Widespread feature degradation

ChatGPT: Major incident: Widespread feature degradation

Summary

ChatGPT reported major widespread feature degradation, including login and signup issues in its iOS/Android apps, starting 2026-10-15 14:30 UTC and lasting 4 h 26 min. A mitigation was applied, and all impacted services had fully recovered by 2026-10-15 18:56 UTC; no cause was stated.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 44%)Changed Detected Source: status.openai.com

What changed

AddedTitle#1
Before: not present
After: Widespread feature degradation
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-15 14:30 UTC
AddedResolved time#5
Before: not present
After: 2026-10-15 18:56 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are investigating an issue affecting logins and signups across all ChatGPT mobile applications. We will provide updates as we learn more.
AddedUpdateinvestigating#7
Before: not present
After: We are investigating widespread feature degradation, including issues affecting logins and signups in the ChatGPT iOS/Android apps. We will provide updates as we learn more.
AddedUpdatemonitoring#8
Before: not present
After: We have applied the mitigation and are monitoring the recovery.
AddedUpdateresolved#9
Before: not present
After: All impacted services have now fully recovered.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Widespread feature degradation (this change)
ChatGPT reported major widespread feature degradation, including login and signup issues in its iOS/Android apps, starting 2026-10-15 14:30 UTC and lasting 4 h 26 min. A mitigation was applied, and all impacted services had fully recovered by 2026-10-15 18:56 UTC; no cause was stated.
Major incident

All ChatGPT changes → · ChatGPT profile · Markdown · JSON