Changes / Sourcegraph / Sign-in and authentication errors

Sourcegraph: Major incident: Sign-in and authentication errors

Summary

Sourcegraph reported a major incident affecting account sign-in and authentication, starting 2026-09-01 15:41 UTC and resolved 2026-09-02 09:39 UTC, lasting 17 h 58 min. Sourcegraph attributed the errors to a Google Cloud networking incident; sign-in had recovered by 2026-09-01 16:48 UTC, with monitoring continuing afterward.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 96%)Changed Detected Source: sourcegraphstatus.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Sign-in and authentication errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-01 15:41 UTC
AddedResolved time#5
Before: not present
After: 2026-09-02 09:39 UTC
AddedUpdateidentified#6
Before: not present
After: We're aware of errors affecting sign-in and authentication for Sourcegraph accounts. This is caused by a Google Cloud networking incident, and we're monitoring for recovery.
AddedUpdateidentified#7
Before: not present
After: The issue has been identified and we're working on a fix
AddedUpdatemonitoring#8
Before: not present
After: Error rates have returned to normal and sign-in has recovered. The underlying Google Cloud networking incident is still ongoing, so we're continuing to monitor closely.
AddedUpdateresolved#9
Before: not present
After: The issue has been resolved

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Sign-in and authentication errors (this change)
Sourcegraph reported a major incident affecting account sign-in and authentication, starting 2026-09-01 15:41 UTC and resolved 2026-09-02 09:39 UTC, lasting 17 h 58 min. Sourcegraph attributed the errors to a Google Cloud networking incident; sign-in had recovered by 2026-09-01 16:48 UTC, with monitoring continuing afterward.
Major incident

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