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ChangesKlaviyoCampaign Sending Delays

Klaviyo: Major incident: Campaign Sending Delays

Major incidentmajor (vendor)Changed Detected status.klaviyo.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Klaviyo removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Campaign Sending Delays
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: identified
AddedStart time#4
Before: not present
After: 2026-10-29 14:55 UTC
AddedAffected components#5
Before: not present
After: Campaigns - Email Sending, Campaigns - Mobile Push Sending, Campaigns - Text Message Sending, Campaigns - WhatsApp Sending, Email Sending, Mobile Push Sending, Text Message Sending, WhatsApp Sending
AddedUpdateidentified#6
Before: not present
After: Some customers are experiencing delays with campaigns sending, and some scheduled campaigns may appear stuck or show no recipients while they process. We have identified the issue affecting a subset of campaign sending. If a scheduled campaign has not started sending, you can cancel and reschedule it to send again. We are working to resolve this as quickly as possible and will share another update shortly.

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History of this incident

YesterdayThursday, October 29Thu, Oct 29

2 incident changes

All Klaviyo changesKlaviyo profileMarkdownJSON