Changes / Dynatrace / Performance issue in East US Azure environments
Dynatrace: Major incident: Performance issue in East US Azure environments
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: full timeline of updates →
What changed
Before: not present
After: Performance issue in East US Azure environments
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After: major
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After: resolved
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After: 2026-09-14 13:35 UTC
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After: 2026-09-14 16:40 UTC
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After: Dynatrace Product
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After: We are investigating a performance issue affecting Azure environments in the East US region. Increased latency is impacting metric processing and may also result in slower-than-normal user interface responsiveness. Customers may experience reduced alert generation, including metric events and anomaly detection. We are currently evaluating mitigation measures to restore normal service performance and will provide further updates as more information becomes available. We apologize for the inconvenience.
Before: not present
After: We have identified the cause of a performance issue affecting Azure environments in the East US region. Mitigation measures have been applied, and service levels are returning to normal. We are continuing to monitor the environment closely to ensure ongoing stability and will provide the next update within one hour or sooner if significant new information becomes available. We apologize for the inconvenience.
Before: not present
After: We continue to observe stable performance across Azure environments in the East US region following the mitigation measures previously implemented. Service levels remain within expected thresholds, and no new issues have been identified. Given the positive recovery trend, our next update will be provided within two hours, or sooner if any significant new information becomes available. We apologize for the inconvenience and appreciate your patience while we continue to monitor the environment closely.
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After: Service performance has remained stable across Azure environments in the East US region following the mitigation measures implemented by our teams. We have observed sustained recovery, and all monitored service indicators are operating within expected thresholds. We will continue routine monitoring, but no further customer impact has been observed, and this incident is now considered resolved. We apologize for the inconvenience caused and appreciate your patience throughout this event.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Performance issue in East US Azure environments (this change) | Major incident |
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