Changes / ChatGPT / Elevated errors for API image generation
ChatGPT: Major incident: Elevated errors for API image generation
Summary
API image generation requests experienced elevated error rates in a major-impact incident from 2026-07-21 18:10 UTC to 2026-07-21 22:19 UTC, lasting 4 h 9 min. OpenAI applied mitigations and confirmed full recovery, with error rates back to normal.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated errors for API image generation
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After: major
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After: resolved
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After: 2026-07-21 18:10 UTC
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After: 2026-07-21 22:19 UTC
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After: We are investigating elevated error rates affecting image generation requests via the API. We are working to restore normal service.
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After: We have applied mitigations and are seeing error rates return to normal levels. We are monitoring the recovery.
Before: not present
After: Image generation functionality has fully recovered, and error rates have returned to normal levels.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated errors for API image generation (this change) API image generation requests experienced elevated error rates in a major-impact incident from 2026-07-21 18:10 UTC to 2026-07-21 22:19 UTC, lasting 4 h 9 min. OpenAI applied mitigations and confirmed full recovery, with error rates back to normal. | Major incident |