Changes / Neon / Increased API & connection latencies in us-west-2/us-west-2

Neon: Major incident: Increased API & connection latencies in us-west-2/us-west-2

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: neonstatus.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Increased API & connection latencies in us-west-2/us-west-2
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-06-25 17:27 UTC
AddedResolved time#5
Before: not present
After: 2025-06-25 18:09 UTC
AddedAffected components#6
Before: not present
After: Console API, Database Connectivity
AddedUpdateinvestigating#7
Before: not present
After: Identified: (17:27) We have identified the underlying cause of this incident and are actively working to implement a resolution. Our team is committed to resolving this issue as quickly as possible to minimize any further impact. Monitoring: (17:40) The issue is mitigated and we are continuing to monitor the situation.
AddedUpdateresolved#8
Before: not present
After: The issue has been fully resolved. All affected components are operating normally again.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Increased API & connection latencies in us-west-2/us-west-2 (this change)Major incident

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