Changes / Vercel / Elevated error rate on Connect and Passport

Vercel: Major incident: Elevated error rate on Connect and Passport

Summary

Vercel reported a major incident causing increased errors for some Connect and Passport customers from 2026-09-10 17:42 UTC to 2026-09-10 19:16 UTC, lasting 1 h 33 min. Vercel identified the issue, implemented a fix, and reported full recovery; no cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 92%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated error rate on Connect and Passport
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-10 17:42 UTC
AddedResolved time#5
Before: not present
After: 2026-09-10 19:16 UTC
AddedUpdateinvestigating#6
Before: not present
After: We've identified an issue where some customers may experience increased errors from Connect and Passport. We are currently investigating this issue. We will provide additional updates as they become available.
AddedUpdateidentified#7
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateresolved#8
Before: not present
After: Connect and Passport have fully recovered. This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated error rate on Connect and Passport (this change)
Vercel reported a major incident causing increased errors for some Connect and Passport customers from 2026-09-10 17:42 UTC to 2026-09-10 19:16 UTC, lasting 1 h 33 min. Vercel identified the issue, implemented a fix, and reported full recovery; no cause was stated.
Major incident

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