Changes / Firebolt / Signing in to Firebolt may fail

Firebolt: Major incident: Signing in to Firebolt may fail

Summary

Firebolt sign-ins could fail due to an auth0 outage in US-1 and EU regions, affecting the Web Application. Firebolt rated the incident major; it started at 2021-09-28 16:19 UTC and was resolved at 2021-09-28 16:30 UTC, with a reported duration of 10 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Signing in to Firebolt may fail
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-09-28 16:19 UTC
AddedResolved time#5
Before: not present
After: 2021-09-28 16:30 UTC
AddedAffected components#6
Before: not present
After: Firebolt Components - Web Application, Web Application
AddedUpdateidentified#7
Before: not present
After: Signing in to Firebolt may fail due to auth0 outage in US-1 and EU regions
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Signing in to Firebolt may fail (this change)
Firebolt sign-ins could fail due to an auth0 outage in US-1 and EU regions, affecting the Web Application. Firebolt rated the incident major; it started at 2021-09-28 16:19 UTC and was resolved at 2021-09-28 16:30 UTC, with a reported duration of 10 min.
Major incident

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