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ChangesSambaNovaRegional Login to SambaNova Cloud - Japan recieving errors

SambaNova: Critical incident: Regional Login to SambaNova Cloud - Japan recieving errors

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SambaNova removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Regional Login to SambaNova Cloud - Japan recieving errors
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-01-23 07:43 UTC
AddedResolved time#5
Before: not present
After: 2025-01-23 20:25 UTC
AddedAffected components#6
Before: not present
After: SambaCloud - Japan, SambaNova Cloud - Japan
AddedUpdateinvestigating#7
Before: not present
After: At present certain logins to the Japan based authentication services are receiving a nonce error.
AddedUpdateinvestigating#8
Before: not present
After: Moving to partial outage as it is just effecting Auth
AddedUpdatemonitoring#9
Before: not present
After: The Issue is known and a workaround is in place until a permanent fix goes in via the official release process.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Thursday, January 23, 2025

1 incident change

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