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ChangesSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

Salesforce: Major incident: Marketing Cloud Disruption: Marketing Cloud Core Service

Major incidentoutage (model (Jev), 91%)Changed Detected status.salesforce.com (opens in new tab)
Summary

Salesforce reported a major Marketing Cloud Core Service disruption affecting 1 instance. It started at 2026-10-19 03:44 UTC and was resolved at 2026-10-19 04:24 UTC, lasting 40 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Incident page: the full timeline of updates

What changed

Struck in red is what Salesforce removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Marketing Cloud Disruption: Marketing Cloud Core Service
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-19 03:44 UTC
AddedResolved time#5
Before: not present
After: 2026-10-19 04:24 UTC
AddedAffected components#6
Before: not present
After: 1 instance, Marketing Cloud Core Service

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Archive proof

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

History of this incident

TodayMonday, October 19Mon, Oct 19

1 incident change

All Salesforce changesSalesforce profileMarkdownJSON