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ChangesPyPI (Python Infrastructure)Database Storage Latencies

PyPI (Python Infrastructure): Major incident: Database Storage Latencies

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what PyPI (Python Infrastructure) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Database Storage Latencies
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-10-17 19:32 UTC
AddedResolved time#5
Before: not present
After: 2023-10-17 22:44 UTC
AddedAffected components#6
Before: not present
After: pypi.org - Backends, PyPI - pypi.org - Backends, python.org - Backends, python.org - python.org - Backends
AddedUpdateinvestigating#7
Before: not present
After: We are investigating and responding to widespread issues with databases in our infrastructure showing poor performance due to cloud block storage.
AddedUpdateidentified#8
Before: not present
After: A burst balance for our cloud storage disks that host our databases was exhausted. We are going to migrate to storage that will allow us to respond by adding more IOPS.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Tuesday, October 17, 2023

1 incident change

All PyPI (Python Infrastructure) changesPyPI (Python Infrastructure) profileMarkdownJSON