# PyPI (Python Infrastructure): Major incident: Database Storage Latencies

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2023-10-17 19:32 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://stspg.io/3kyvz4bc4cxd](https://stspg.io/3kyvz4bc4cxd)
- [Company: PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md)
- Versions: before (none: first archived) → after incident\_version:669/jgl7gn6940sy@1df80c11afaa
- Change 1 of 1 for this incident

Incident page (full timeline): [Database Storage Latencies](https://rewindex.com/company/pypi/incidents/jgl7gn6940sy.md)
## What changed

**1. Added: Title**

```diff
+ Database Storage Latencies
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-10-17 19:32 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-10-17 22:44 UTC
```

**6. Added: Affected components**

```diff
+ pypi.org - Backends, PyPI - pypi.org - Backends, python.org - Backends, python.org - python.org - Backends
```

**7. Added: Update** (investigating) · 2023-10-17 19:32 UTC

```diff
+ We are investigating and responding to widespread issues with databases in our infrastructure showing poor performance due to cloud block storage.
```

**8. Added: Update** (identified) · 2023-10-17 19:44 UTC

```diff
+ A burst balance for our cloud storage disks that host our databases was exhausted. We are going to migrate to storage that will allow us to respond by adding more IOPS.
```

**9. Added: Update** (resolved) · 2023-10-17 22:44 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-10-17 19:32 UTC | Major incident: Database Storage Latencies (this change) | major |

All PyPI (Python Infrastructure) changes: [timeline](https://rewindex.com/company/pypi/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i3e3e0c97ca4670 · Markdown: https://rewindex.com/change/i3e3e0c97ca4670.md · JSON: https://rewindex.com/api/v1/changes/i3e3e0c97ca4670 · Generated 2026-10-20T00:48:48.748Z